Providing insight and critical data across your entire print fleet

PrintAlerts is a cloud based solution which remotely monitors and provides intelligence on your fleet of devices to reduce operating costs, maximise resource usage and generate more profit.

Streamline business processes and maximise profit

PrintAlerts is an all-in-one integrated technology for managed print services (MPS) providing highly accurate real-time information which provides complete control over your print fleet. PrintAlerts helps you streamline business processes and maximise profit from your MPS contracts.

PrintAlerts can handle virtually all printing devices from any manufacturer including multi-functional devices, networked and USB printers, copiers, 3D printers, large format plotters and many more. PrintAlerts allows you to manage every brand in the same way and standardise the information received.

Cutting Edge Dashboard

Allows you to manage all of your printers/copiers from a smart dashboard on any internet enabled device. This can be accessed from anywhere and can be made available to your customers.

Page Counts

Know exactly when pages are physically printed, excluding ones not released from the print queue. Use the smart filter engine to show which details you require. Generate cost per page invoices outside of your Enterprise Resource Planning system (ERP).

Consumables Alert

Predictive technology notifies you via email when supplies such as ink cartridges or maintenance kits need replacing. Allowing you to ship consumables and parts just-in-time and decide how many days in advance you wish to be notified.

Device Status

Know the status at any time of all the devices across your customer sites including page counts, toner remaining, date of cartridge installation and the days remaining for each consumable item. Learn more with reports covering wasted consumables.

Contract Summary

Access overviews in graphical format for each of your customer contracts/projects including wasted consumables, cartridges delivered, installations and much more. This information allows for thorough analysis of the entire installed base.

Automated Billing Reports

Schedule reports for client billing purposes, these can be generated for equipment, initial counters, final counters and printed pages within a specified period.

Device Management

Remotely manage and identify the level of reliability of each device including when maintenance is due ensuring maximum up-time. The Profitability App shows how changes implemented directly result in increased profit of each device.

Track Cartridge Performance

The Cartridge Performance Report compares the manufacturers predicted yield with the actual achieved yield to show the performance of individual cartridges. PrintAlerts also reports when cartridges are installed and identifies when replaced too early. 

Universal Connector

PrintAlerts can link to virtually any Enterprise Resource Planning system (ERP), service ticketing system and many other products including print management software.

PrintAlerts CPM Box

The PrintAlerts CPM Box leverages the power of PrintAlerts in an all-in-one plug and play solution which is incredibly cost effective. With the PrintAlerts CPM Box there is no need to install the CPM software on computers or servers and there are no licensing costs, as the Box runs a preconfigured Linux OS. 

PrintAlerts and PrintAlerts CPM Box are both GDPR compliant gathering and storing no personal data.

Much more than monitoring and alerts

Maximise Profit

  • Identify new sales opportunities
  • Get the most out of your consumables
  • Generate profitability analysis per device
  • Maximise the number of pages printed per cartridge
  • Accurately measure the profitability of specific printers, contracts or customers during specified periods
  • Minimise staff time spent on capturing device information
  • Measure the profitability per printer or MFD

Customer Service

  • Create exceptional value for your customers
  • Improve the service level to your customers
  • Discover, identify and set up all customers' devices remotely and automate alerts
  • Provide your customers with a personal dashboard outlining their organisation's usage

Asset Management

  • Rapid assessment of your fleet
  • Auto fulfilment of cartridges
  • Streamline inventory management
  • Know when to ship goods
  • View the overall status of your devices
  • Eliminate the need to keep stock at customer sites
  • Know exactly when devices need to be replaced with real usage reports
  • Know which devices are performing better than others
  • Measure actual cartridge performance against predicted yield

Cost Saving

  • Eliminate waste
  • Maximise the number of pages printed per cartridge
  • Just-in-time automation of deliveries
  • Reduce direct and hidden costs
  • Reduction of internal operating costs
  • Experience cost savings of 30% to 70% for every page printed
  • Reduce the amount of technical visits to customer sites

Grow your business

  • Address the ignored risks of Managed Print Services
  • Increase number of devices managed per employee
  • Reduce inbound calls by up to 80%
  • Reduce operating costs by implementing automated supply
  • Ability to use the most cost effective consumables and parts
  • Save time by having accurate information at your fingertips

Gain Intelligence

  • Complete knowledge of all installation dates
  • Capture the volumes on machines not supplied by the dealer
  • Know in advance how your fleet is performing and respond proactively
  • Access key business information and understand true profit margin
  • Knowledge of when parts have been replaced by customer
  • Prevent duplicated deliveries
  • Streamline your stock levels on customer sites
  • Carbon foot-print reduction verification
  • Forecast how many cartridges are needed based on print averages

Contact us

Global contacts

Spain

Sales
+34 914 811 881 or +34 660 957 089
preventa@its-group.com
Support
+34 914 811 864
soporte@its-group.com

United Kingdom

Sales
+44 (0)20 8869 1950
printandcopy@its-group.com
Support
+44 (0)20 8869 1960
helpdesk@its-group.com

Austria

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+49 3222 109 0673
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+49 3222 109 0673
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Belgium

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+44 (0)20 8869 1964 / +33 170 800 138
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+44 (0)20 8869 1960 / +33 184 883 023
helpdesk@its-group.com

Bosnia

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+385 1 655 4603 or +385 91 222 3401
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+44 (0)20 8869 1960
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Croatia

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+385 1 655 4603 or +385 91 222 3401
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+44 (0)20 8869 1960
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Cyprus

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+44 (0)20 8869 1950
printandcopy@its-group.com
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+44 (0)20 8869 1960
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Czech Republic

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+385 1 655 4603 or +385 91 222 3401
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+44 (0)20 8869 1960
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Denmark

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+45 898 742 33
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+45 898 742 33
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Finland

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+35 894 245 0073
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+35 894 245 0073
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France

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+33 170 800 138
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+33 184 883 023
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Germany

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+49 3222 109 0673 / +49 211 55 789 333
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+49 3222 109 4889
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Greece

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+44 (0)20 8869 1960
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Hungary

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+385 1 655 4603 or +385 91 222 3401
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Ireland

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printandcopy@its-group.com
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+44 (0)20 8869 1960
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Latvia

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+385 16 554 603 or +385 91 222 3401
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Lithuania

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+385 16 554 603 or +385 91 222 3401
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+44 (0)20 8869 1960
helpdesk@its-group.com

Luxembourg

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+33 170 800 138
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+33 184 883 023
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Netherlands

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+31 33 451 92 07
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+31 33 451 92 07
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+385 1 655 4603 or +385 91 222 3401
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+44 (0)20 8869 1960
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Serbia

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+385 1 655 4603 or +385 91 222 3401
printandcopy@its-group.com
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+44 (0)20 8869 1960
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Slovakia

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+385 1 655 4603 or +385 91 222 3401
printandcopy@its-group.com
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+44 (0)20 8869 1960
helpdesk@its-group.com

Slovenia

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+385 16 554 603 or +385 91 222 3401
printandcopy@its-group.com
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+44 (0)20 8869 1960
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Sweden

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+46 844 683 728
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+46 844 683 728
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Switzerland

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+49 3222 109 0673 / +33 170 800 138
presalesde@its-group.com / avant-vente@its-group.com
Support
+49 3222 109 0673 / +33 184 883 023
supportde@its-group.com / support-france@its-group.com

Turkey

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+385 16 554 603 or +385 91 222 3401
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+44 (0)20 8869 1960
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